What conflict resolution strategy involves a neutral third party making suggestions?

What conflict resolution strategy involves a neutral third party making suggestions?

• A. Arbitration
• B. Mediation
• C. Negotiation
• D. Conciliation

Answer: (B)

In the context of conflict resolution, the correct answer is mediation. Mediation is characterized by the involvement of a neutral third party who facilitates discussion between conflicting parties and helps them reach a voluntary agreement. The mediator's role is to suggest approaches and offer insight to help the parties identify common ground, but the final decision remains with the conflicting parties themselves. This contrasts with arbitration, where the third party makes a binding decision based on the arguments presented. Negotiation involves direct discussions between the parties without a third party, while conciliation is similar to mediation but often involves a more active role by the third party in proposing terms or solutions. Mediation is particularly effective as it encourages collaborative problem-solving and preserves relationships by allowing the parties to work together toward a resolution.

In the context of conflict resolution, the correct answer is mediation. Mediation is characterized by the involvement of a neutral third party who facilitates discussion between conflicting parties and helps them reach a voluntary agreement. The mediator's role is to suggest approaches and offer insight to help the parties identify common ground, but the final decision remains with the conflicting parties themselves.

This contrasts with arbitration, where the third party makes a binding decision based on the arguments presented. Negotiation involves direct discussions between the parties without a third party, while conciliation is similar to mediation but often involves a more active role by the third party in proposing terms or solutions. Mediation is particularly effective as it encourages collaborative problem-solving and preserves relationships by allowing the parties to work together toward a resolution.